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The tree canopy over a trail at Gumbalimba Park

Policies

Privacy Policy

How Gumbalimba Park collects, uses and protects your personal information.

Who we are

Gumbalimba Park is a nature and adventure park in West Bay, Roatan, Honduras. Our website address is: https://gumbalimbapark.com.

Your personal information

When you book a ticket, contact us, or sign up for updates, we collect the details you give us, such as your name, email address, phone number, visit date, and cruise ship or hotel details. We use this information only to manage your booking, send your tickets and visit information, and answer your questions.

We will never sell or rent your personal information. We share it only with the service providers we need to run your booking, as described below, or when the law requires it. Winners of any Gumbalimba Park contest may have their names posted on the website, but no other personal information will be released.

Bookings and payments

Online payments are processed securely by our payment provider. Your card details go directly to the payment provider and are never stored on our website.

If you book through a third-party platform such as Viator or a cruise line, that platform shares your booking details with us so we can prepare your visit. Their own privacy policy covers how they handle your data.

Spam policy

We will not send unsolicited promotional emails to members of the public. Email addresses provided to us will only be used for communication about your booking, such as confirmations, arrival information, and a short follow-up after your visit, or for correspondence you have requested, such as newsletters. You can unsubscribe from any newsletter at any time using the link in the email.

Cookies

Our website uses cookies to keep your shopping cart working, remember your language choice, and keep you logged in if you have an account. If you log in, login cookies last for two days, or two weeks if you select “Remember Me”. Logging out removes them.

We also use analytics and advertising cookies, such as Google Analytics and the Meta (Facebook) Pixel, to understand how visitors use our website and to measure our advertising. These tools collect information such as the pages you visit and the device you use. They do not give us your name or contact details. You can block or delete cookies at any time in your browser settings.

Embedded content from other websites

Pages on this site may include embedded content (e.g. videos, maps, reviews, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

If you contact us through WhatsApp, your messages are also handled under WhatsApp’s own privacy policy.

Your rights

You can ask us to show you the personal information we hold about you, correct it, or delete it. Please contact us and we will respond as soon as possible. We may need to keep some booking records for accounting and legal reasons.

The pool and water slide at Gumbalimba Park

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